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Rant or Rave
215 weeks ago, by Pj
Do employees get a say in soft skills training?
If you research the issue of how often employees are consulted about training you tend to find results dominated by harder skill training, for example Health & Safety. There is a formal system which states that, in firms with more than 50 employees, managers must consult with individual employees about their health & safety training requirements (Source: HSE).

But what about soft skills? How often do companies consult with their employees about the soft skill training that they require?
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Rant or Rave
216 weeks ago, by James
How good is your material?
How often do you check and update your material? Are you informed about the most recent developments in your field and does your training material reflect this? Have you run the stories and examples that you use through Snopes.com or checked them out properly (Nelson Mandela's inauguration speech anyone?)

Many trainers are good communicators and perform well on stage. Sometimes this can mean that they tend to 'fly by the seat of their pants' on occasions.

Is this fair or not?
Show 2 more previous responses: Pj Stevens Jackie Barrie reveal
212 weeks ago, by Simon
We have a policy for our material and workload that goes like this...

Over an medium term average, our weeks will be:
half a day marketing
half a day administration
three days delivery
one day research.

That's fully 20% of our time, continually, spent on researching and updating material! It shows in the quality of our training, of course, but sometimes the old stuff is the best. For example, Cialdini's never been bettered.... :)
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Rant or Rave
218 weeks ago, by James
Tenders
My heart always sinks when I see a tender for an event arrive. It has to be the worst possible process for choosing a supplier that exists.

If you decide to play the game it can take a lot of time and the end result is usually that the work goes to the company that is best at writing tenders, rather than the one that is best for the job.

It's essentially arse covering on the part of the client, isn't it?
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Rant or Rave
218 weeks ago, by Jackie
“Have you got a professional training qualification?”
Although I’ve been the recipient of a great deal of training, have delivered training for years (and I’ve done a ‘train the trainer’ course), I’ve never actually been asked by a client whether I’m professionally qualified to train them.

According to the feedback I receive, delegates seem to like the fact that I am not a full-time trainer; rather, I am working ‘hands-on’ in the topics I train them in.

Do you think a professional training qualification is important?
Show 3 more previous responses: Jackie Barrie John Durrant James Coakes reveal
214 weeks ago, by Pj
I have Train The Trainer, CEPEC and a few that I've picked up along the way. I'm accredited to deliver the tools that I use; SDI, Belbin, MBTI. I think that's important because you need to understand the models properly.

Nothing trumps experience though, and I do think that the most engaging trainers have a natural talent for performing.
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Rant or Rave
218 weeks ago, by Jackie
That's bad, right?
There is a poll on Training Zone that shows 69% of responders say they are NOT happy with their ROI of their training investment. Ooer.

http://www.trainingzone.co.uk
Show 2 more previous responses: Jackie Barrie James Coakes reveal
214 weeks ago, by Pj
I wonder why they don't change their providers?
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Rant or Rave
219 weeks ago, by James
People forget training
According to The University of Waterloo in Canada people forget 50 - 80% of what they learn on a training course after one day and 97-98% after a month.

This seems high. Is it a result of poor trainers or just human nature? What can be done to increase retention rates?
Show 3 more previous responses: John Durrant James Coakes Jackie Barrie reveal
215 weeks ago, by Pj
Training, delivered well, should be 'absorbed' by the participants. They should be able to take the relevant information and make it a part of their knowledge base as a professional.

I find those figures high and wonder what sort of questions were asked to reach them. Participants may not be able to repeat verbatim but they should have taken knowledge on board.
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Rant or Rave
219 weeks ago, by Steve
E-learning benefits
If you don't have the budget or time for classroom training e-learning can be a powerful way of gaining 'on-the-job' training. Participants can undertake the training at a convenient time for them and many actually enjoy learning at home in the evenings, when they can see that the end result is of benefit to them in the long term.

E-learning is not a stand alone solution. Courses and participants need to be supported to make sure they are getting the most out of their course.
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Rant or Rave
220 weeks ago, by Jim
Who trains the trainer trainers?
There are lots of Train The Trainer courses.

But I've never seen a Train The Trainer-trainer course.

So how does one get trained to train trainers?
Show 3 more previous responses: Jackie Barrie James Coakes John Durrant reveal
220 weeks ago, by James
Ah yes, the busman's holiday. Not always the easiest experience. The hardest thing is accepting that someone who does something differently to you does it as well.

I presume.
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