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Rant or Rave
184 weeks ago, by Richard
Hilton Hotels files for an IPO
The reports on Hilton's filing are suggesting that the hotel group is looking to take advantage of the reviving hotel market.

This is the latest good news to be coming out of the hotel industry and must be good news for trainers and event organisers.

There is a time lag between markets recovering and budget increases flowing through, but there is also a discretionary spend market which bears fruit more quickly.

Is anyone seeing this?
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Rant or Rave
184 weeks ago, by James
Discounts on the promise of future business
It seems to be one of the rules of business that anyone who asks you to work at a discount to your usual rate on the promise that it will lead to future business has no intention of following through with the promise. There are people who just repeatedly do business that way without a qualm.

People who do bring future business don't start their relationships that way.
183 weeks ago, by Jackie
Reminds me of the phrase 'jam tomorrow'.

And the other phrase, 'tomorrow never comes'.
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Rant or Rave
185 weeks ago, by James
Would you pay a company to make an enquiry?
DeVere Venues use an 0844 number for enquiries. I'm never sure what all the numbers are; which are free or regional. I checked and was surprised to find them advertising with 'Earn 4p per minute on calls received'.

They tend to be very competitively priced and they usually do a good job. They meet expectations when you have a large event.

So perhaps it's an acceptable part of an overall business plan. You pay to make the enquiry but pay less when you place a booking.
183 weeks ago, by Jackie
I like De Vere. Love their food! Hate their website.
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Rant or Rave
185 weeks ago, by James
What happens when you cut training?
A survey undertaken by training company ESI International has concluded that; 'Businesses risk a return to late, over-running IT projects, following a sharp decline in investment in project- management training.'

It's a pretty obvious conclusion; cause and effect. Project management is a hard skill and if you cut budgets on hard skills there will be consequences later which may eclipse the cost saving.

Still, it won't impact the KPIs of the person who made the cut so that's okay.
185 weeks ago, by Aboodi
I think it's interesting to see how closely aligned KPIs are with bean-counting.
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Rant or Rave
186 weeks ago, by Pj
2% of employees are 'actively disengaged'
One of the interesting statistics to come out of the annual CIPD survey is that, while 37% of employees are engaged with their work, 2% are actively disengaged.

These will be the ones who don't believe in the company or team mission, who cause problems and generally get in the way of change and progress. They are the most dangerous of all.

Is it possible to spot these people in a team? I would say that it is. Is it not in the best interests of everyone for them to find something else to do?
184 weeks ago, by Simon
God yes!

We are sometimes called in when productivity and/or morale has taken a tumble so the percentage of actively disengaged is often higher than 2% for us.

Sometimes we can turn them around and sometimes we can't. If we can't, the best solution is to let them (or help them) find something which they DO engage with. The less tangential it is to their original job the better but it's preferable to do something totally different positively than do the original thing negatively
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Rant or Rave
187 weeks ago, by Simon
How short do you want it?
I can't count the number of times someone has said "Let's have a short lunch so we can all go home sooner".

What's wrong with it?

1st it displays a totally inappropriate attitude to learning and training - something to be got through as quickly as possible to tick the box, with no real intent to learn anything!

2nd if you don't take a long enough lunch you can't concentrate in the afternoon, wasting your time.

It's NOT about how fast I can train you - it's about how fast you can learn!
Show 2 more previous responses: Simon Raybould James Coakes reveal
187 weeks ago, by Jackie
I've had delegates apologise that they have to leave early to catch a train or pick up the kids. The trouble is that they miss my carefully prepared conclusion that ties up the training in a big neat bow.
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Rant or Rave
187 weeks ago, by James
Needs assessments
What sort of needs assessments do you undertake before you deliver training? Is this something that a trainer needs to be concerned with or is it a client's responsibility?
Show 1 more previous response: Simon Raybould reveal
187 weeks ago, by Jackie
I take part in a conference call to find out what they know already, what they need to know, and what I can do for them.
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Rant or Rave
189 weeks ago, by James
Facilitate more than you lecture
Be chairperson: Create discussion between the learners as well as between yourself and the learners.

Get opinions from your learners out in the open before you deliver your message.

Build in activities which help the learners to discover the knowledge for themselves.

Any other facilitation tips?
Show 1 more previous response: Pj Stevens reveal
189 weeks ago, by Jackie
Let the delegates do much of the talking. Despite your ego and expertise, they may even learn more from each other than they do from you.
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