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Rant or Rave
181 weeks ago, by James
Coffee stations
I'm always pleased when I find that a hotel has a self service coffee station. I wonder whether the cost of supporting one justifies itself, given that you don't need to fund so many people.

It's up there with free Wifi on my checklist.
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Rant or Rave
182 weeks ago, by Pj
Management by putting out fires
Some managers can't resist solving problems. It's almost as if some sort of Bat-Signal goes up and in they dive.

A manager who steps in to deal with all of their team members' problems isn't helping anyone. People need to be able to deal with problems in order to grow; that's where experience comes from.

That doesn't mean that a manager needs to ignore potentially dangerous problems, just that they might ask 'What can you do about it?' before they say 'Leave it to me...'
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180 weeks ago, by Jackie
I had a conversation with a boss years ago who was proud of the department's fire-fighting ability. I asked why they didn't learn about fire-prevention instead. She looked at me as though I was mad.
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Rant or Rave
183 weeks ago, by Jackie
How do you come down...
...after delivering a great session? On a post-event high and still filled with adrenaline, I ended up cleaning the bathroom. That brought me back to earth with a bump.
183 weeks ago, by James
That's always a problem, particularly if it's been an evening event. I usually find the drive home helps but there's a definite adrenaline buzz.
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Rant or Rave
183 weeks ago, by Jackie
How to train groups
Interesting blog post - what do you think?

http://www.siliconbeachtraining.co.uk/blog/training-groups
183 weeks ago, by James
I'm not sure there's a rule that it follows that pattern but it reminds me of Bruce Tuckman's Forming, Storming, Norming, Performing model which covers longer term team development.

If there are conflicts I do think that a good facilitator will encourage them to come out early in the day so they can be resolved. The last thing you want is the can of worms to be opened just before everyone leaves.

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Rant or Rave
184 weeks ago, by James
Business? Call back later
I just called a new hotel, the H10 in Waterloo, with a potential booking for 25 people and received an interesting response; 'My colleague who runs meetings and events is busy online at the moment, can you call back in 10 - 15 minutes?'

That's a really interesting approach to new business. It could mean that they're so good that they can treat enquiries as an inconvenience, but I just don't feeling like bothering to find out.
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Rant or Rave
184 weeks ago, by James
£6 million about to be wasted
Volunteering charity TimeBank and faith-based charity FaithAction are among four organisations sharing £6 million awarded by the Department for Communities and Local Government to provide English language training for long-term UK residents with little or no knowledge of English.

One of the key issues in training is motivation. If people have been long-term residents and not yet been motivated to learn English I wonder what techniques these organisations will be using?

It's a rant, sadly.
184 weeks ago, by Pj
Hopefully the four organisations who received the funding will have prepared detailed tender documents listing exactly how they are going to address that very issue.

That's how it works, right?
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Rant or Rave
186 weeks ago, by Jackie
Career advice
I didn't get much career advice at school. When I told them I wanted to be a writer, they said: "Writers starve in garrets. Be a teacher. There's a shortage of those."

I didn't want to be a teacher, so I trained as a journalist and made a career as a copywriter.

These days, one-third of my income comes from training people how to do it themselves, so maybe I've become a teacher after all.

How did you get into training?
185 weeks ago, by James
I don't remember getting any useful career advice. I chose the subjects that I wanted to rather than having any specific strategy. I read in today's news that 1 in 5 skilled jobs have to go to immigrant candidates because students lack the right qualifications and 'shun' maths and science.

It seems that some students are still choosing what they want to do on a whim rather than having a strategy.
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Rant or Rave
186 weeks ago, by James
Half term
So is half term a rant or a race. On the one hand no-one organises events while it's here but on the other hand it gives you time to catch up with admin tasks. You might even decide to have a break from work - let me know if you need that concept explained ...

So, for now half term isn't going into Room 101. It's a 'rave'.
185 weeks ago, by Pj
Half term mustn't go into Room 101. It's a predictable time which can be used to catch up. Summer holidays go on for too long and it's a shame that no-one wants to do events in the months with the best weather when it comes to outdoor training.
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