I did a day's training yesterday for a medium sized organisation on Reflective Practice. It went well (thank you for asking) but not without a raised eyebrow.
Two of the participants hadn't experienced any training before, knew each other, worked together and had a social work background. The result was that they had no concept of the etiquette of 'being trained'. For a start, turning up without a pen doesn't seem a sensible idea.
What was more interesting though was the fact that they needed to leave and use the toilet in the middle of exercises (several times :) ) even though the break was imminent... but what was really interesting was that they clearly ran out of steam at about 3:30 in the afternoon. Okay, so everyone gets tired when they're being trained (or is that just my clients?!) but everyone else in the room stayed with it until 4:30.
Is being trained a skill that needs exercise, like a muscle?
How overt about the rules of engagement do we need to be? I'm dogmatic about mobile phones for example but it never occurred to me to say "Don't walk out when other people are working" :)